– warranty –

 

Effective January 1, 2019 all HARRY JOYCE ® brand warranties are global.

If you have questions about the warranty of your specific product, please contact our Customer Service Dept. and a representative will be happy to provide you with information. Please refer to the literature, which accompanies your product for details and limitations of the warranty for the specific product you own.

                        HARRY JOYCE ® BRAND AMPLIFIER PRODUCTS 2-YEAR LIMITED WARRANTY

Harry Joyce USA warrants that the Harry Joyce USA amplifier product you have purchased shall be free of any defects in parts and workmanship if used under normal operating conditions for a period of two (2) years from the date of purchase or initial lease, including foot switches, covers, speakers, cabinets, handles and cabinet hardware, except vacuum tubes are warranted for a period of thirty (30) days from date of purchase or initial lease (“Limited Warranty”). This Limited Warranty applies only to the original retail purchaser or lessee when purchased or leased from Harry Joyce USA warrants that the Harry Joyce USA amplifier product you have purchased shall be free of any defects in parts and workmanship if used under normal operating conditions for a period of two (2) years from the date of purchase or initial lease, including foot switches, covers, speakers, cabinets, handles and cabinet hardware, except vacuum tubes are warranted for a period of sixty (60) days from date of purchase or initial lease (“Limited Warranty”). This Limited Warranty applies only to the original retail purchaser or lessee when purchased or leased from Harry Joyce USA or an Authorized Harry Joyce USA Dealer and is subject to the limitations set forth herein. IMPORTANT: PLEASE RETAIN YOUR ORIGINAL SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE VALIDATING THIS LIMITED WARRANTY. Harry Joyce USA has a Service Center for warranty service. Harry Joyce USA should be the first point of contact when service of any kind is required for your Harry Joyce USA amplifier product. To receive warranty service,contact Harry Joyce USA, with your sales receipt as proof of purchase, during the applicable Limited Warranty period. To the extent feasible, defective components that qualify for coverage under this Limited Warranty may be repaired or replaced at Harry Joyce USA’s discretion without charge. If the qualified component is not repaired, Harry Joyce USA may, at its sole discretion, either replace with a comparable product or refund the purchase price. Remedies beyond normal service repair of any Harry Joyce USA amplifier product require both an evaluation and confirmation of the defect and a direct recommendation to Harry Joyce USA for alternative considerations. All transportation, insurance and freight charges associated with warranty service and repairs on Harry Joyce USA amplifier products are the responsibility of the purchaser. Any repair or service performed by any person or entity other than Harry Joyce USA Service Center is not covered by this Limited Warranty. This Limited Warranty becomes void if the serial number on any product is defaced or removed, or the product has been damaged by alteration, misuse, accident, or neglect. THE FOREGOING CONSTITUTES THE ONLY WARRANTY MADE BY HARRY JOYCE USA WITH RESPECT TO THE PRODUCTS AND IS MADE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. Any implied warranties, including without limitation, any implied warranties of merchantability or fitness for any particular purpose, imposed under state law are limited to the duration of this Limited Warranty. In so far as such warranties cannot be disclaimed, Harry Joyce USA limits the duration and remedies of such warranties to the duration of this express warranty and, at Harry Joyce USA’s option, to the repair, replacement or refund described herein. Some states, provinces or countries do not allow limitations on how long an implied warranty lasts, so the above limitations may not be applicable to you. HARRY JOYCE USA ASSUMES NO LIABILITY FOR PROPERTY DAMAGE RESULTING FROM FAILURE OF THIS PRODUCT NOR ANY LOSS OF INCOME, SATISFACTION, OR DAMAGES ARISING FROM THE LOSS OF USE OF SAME DUE TO DEFECTS OR AVAILABILITY OF SAME DURING SERVICE. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS THAT VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY LAW, HARRY JOYCE USA DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE, INCLUDING ANY RIGHTS UNDER CONSUMER PROTECTION LAWS THAT CANNOT BE LAWFULLY CHANGED OR EXCLUDED. FURTHER, HARRY JOYCE USA DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE AGAINST THE PERSON WHO SOLD THE Harry JOYCE USA AMPLIFIER PRODUCT TO YOU IF THAT PERSON HAS BREACHED THEIR SALES CONTRACT WITH YOU. FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY, PROVINCE OR STATE. Effective January 1st, 2019 Page 2 of 2 FOR CONSUMERS IN AUSTRALIA [ACN 613 081 191] The benefits conferred by this Limited Warranty are in addition to all other statutory rights in respect of this Harry Joyce USA amplifier product which the consumer may have under the Competition and Consumer Act 2010 (Cth) and/or other applicable laws. NOTICE TO ALL AUSTRALIA CONSUMERS Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. NOTE: This warranty applies only to Harry Joyce USA amplifier products sold by Harry Joyce USA or an an Authorized Harry Joyce USA Dealer after January 1, 2019. EFFECTIVE DATE: January 1, 2019 Harry Joyce USA : (941) 584-5962  info@harryjoyceusa.com  Harry Joyce USA is subject to the limitations set forth herein. IMPORTANT: PLEASE RETAIN YOUR ORIGINAL SALES RECEIPT, AS IT IS YOUR PROOF OF PURCHASE VALIDATING THIS LIMITED WARRANTY.